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Customer interaction management
Results: 157

#	Item
81	Interaction Optimizer More effective campaigns through real-time insight There is a select group in every marketplace. The brand that doesn’t just have customers, it has fans. The company that dramatically out-performs Add to Reading List Source URL: www.portraitsoftware.com Language: English - Date: 2015-03-03 11:58:35 Electronic commerce Customer experience Customer interaction management Call centre Customer intelligence Customer retention Predictive analytics Sales Customer analytics Marketing Business Customer experience management
82	dimension data’s[removed]global contact centre benchmarking summary report 2013/14 Add to Reading List Source URL: www.dimensiondata.com Language: English - Date: 2013-11-05 03:48:20 Electronic commerce Customer experience Contact centre Customer intelligence Contact manager Customer relationship management Sales Customer interaction management Customer service Marketing Customer experience management Business
83	A Portrait Software case study www.portraitsoftware.com How Interaction Optimizer is changing the game at a major US investment management company Add to Reading List Source URL: www.portraitsoftware.com Language: English - Date: 2015-03-03 11:58:35 Customer experience management Electronic commerce Customer attrition Customer experience Call centre Customer analytics Customer intelligence Predictive analytics Customer relationship management Marketing Business Business intelligence
84	Nuance extends business and consulting capability in Australia Demand for total customer interaction solutions to drive market growth opportunity Sydney, Australia, July 21, 2010 — Nuance Communications today released Add to Reading List Source URL: www.oaktower.com.au Language: English - Date: 2011-10-31 01:38:35 Call centre Customer experience management Speech recognition Business Nuance Communications Speaker recognition Telephony
85	The experience speaks for itself ™ C A S E S T U DY Ferrell Companies Accelerates Productivity in Salesforce.com® with Dragon NaturallySpeaking® Add to Reading List Source URL: www.voice-solutions.com Language: English - Date: 2013-12-20 19:31:50 Assistive technology Nuance Communications Speaker recognition Dragon NaturallySpeaking Salesforce.com Customer relationship management Speech recognition Computer keyboard Type system Software Computing Humanâ€“computer interaction
86	Company Information Company Name: Add to Reading List Source URL: cdn.viewpointcs.com.s3.amazonaws.com Language: English - Date: 2014-07-07 15:09:01 Methodology Software development process Software engineering Electronic commerce Customer interaction tracker Software product management Marketing Business Software development
87	Interaction Client Phone & Fax Written by: Education and Training Team Customer Services Management Add to Reading List Source URL: csu.edu.au Language: English - Date: 2011-06-02 23:43:40 Voice-mail Presence information Technology IP PBX Google Voice Electronic engineering Electronics Call forwarding
88	Interaction Client Fax Written by: Education and Training Team Customer Services Management Division of Information Technology Add to Reading List Source URL: csu.edu.au Language: English - Date: 2011-05-05 22:50:46 Office equipment Email Notification system Fax server Internet fax Technology Fax Computing
89	Portrait Interaction Optimizer TM Convert inbound interactions into revenue and retention opportunities Add to Reading List Source URL: www.portraitsoftware.com Language: English - Date: 2015-03-03 11:58:33 Consumer behaviour Business intelligence Customer experience Customer relationship management Call centre Customer engagement Pitney Bowes Customer retention Predictive analytics Marketing Business Customer experience management
90	eRetail Index Australia and United Kingdom Customer Experience Sample Benchmark Report Add to Reading List Source URL: www.wallisgroup.com.au Language: English - Date: 2011-10-16 21:43:23 Human–computer interaction Technical communication Usability Educational technology Benchmark Online shopping Customer experience Customer service Marketing Customer experience management Electronic commerce

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